Shipping policy
Shipping Policy
Thank you for shopping with House of Marqui. We are committed to delivering your order with care and efficiency.
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We offer standard and expedited shipping options at checkout. Delivery times vary by method selected:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
International Shipping We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Order Tracking Once your order ships, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at marquicollection@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
Contact Us For shipping inquiries, reach us at marquicollection@gmail.com or through our website's contact page.